Privacy Policy

1. Information We Collect

We may collect the following categories of information:

Account Information

• name
• email address
• profile information
• authentication details from connected sign-in providers

Calendar and Scheduling Information

• events
• tasks
• reminders
• trips
• attendee information
• planning information you create or import

Connected Service Data

If you choose to connect third-party services, we may access information from:

• Google Calendar
• Microsoft Outlook
• Apple Calendar
• email services
• other connected providers

The information accessed depends on the permissions you grant.

Usage Information

We may collect:

• device information
• browser type
• IP address
• log information
• usage analytics
• diagnostic and performance information

Communications

We may collect information you send to us through support requests, emails, or feedback submissions.

2. How We Use Information

We use information to:

• provide and operate the Services
• synchronize calendars and schedules
• generate reminders and planning features
• support collaboration and sharing
• improve features and user experience
• provide customer support
• maintain security and prevent misuse
• comply with legal obligations

3. AI Processing

Some features use artificial intelligence or automated systems to:

• extract event details from emails or imported content
• categorize events and tasks
• generate summaries, plans, or recommendations
• improve organizational features

AI-generated outputs may be inaccurate or incomplete and should be independently verified.

4. Sharing of Information

We may share information:

• with family members or users you choose to share with
• with service providers that help us operate the Services
• with cloud hosting, analytics, authentication, and AI providers
• when required by law
• to protect rights, safety, or security

We do not sell personal information to third parties.

5. International Processing

Tockio is hosted primarily in Canada.

Some service providers or subprocessors may process information outside Canada, including in the United States or other jurisdictions.

Those jurisdictions may have privacy laws that differ from those in Canada.

6. Retention

We retain information for as long as reasonably necessary to:

• provide the Services
• comply with legal obligations
• resolve disputes
• enforce agreements

You may request deletion of your account and associated personal information, subject to legal and operational retention requirements.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No system can be guaranteed completely secure.

8. Children’s Privacy

The Services are intended to be managed by parents or guardians.

We do not knowingly permit children to independently create accounts without parental involvement.

Parents or guardians are responsible for information they choose to include about children within the Services.

9. Cookies and Analytics

We may use cookies, local storage, and analytics technologies to:

• maintain sessions
• remember preferences
• understand usage patterns
• improve the Services

You may be able to control cookies through your browser settings.

10. Your Rights

Depending on applicable law, you may have rights to:

• request access to personal information
• request correction of inaccurate information
• request deletion of information
• withdraw consent where applicable

To make a request, contact us using the information below.

11. Third-Party Services

The Services may contain links to or integrations with third-party services.

We are not responsible for the privacy practices of third parties.

12. Changes to this Policy

We may update this Privacy Policy from time to time.

We will post the updated version with a revised “Last Updated” date.

13. Contact

If you have questions about this Privacy Policy or our privacy practices, contact:

Tockio
Vancouver, British Columbia, Canada
Email: privacy@tockio.com